A 100% refund will apply if canceled with at least 48 hours in advance of the scheduled program. For cancellations within the 48 hours prior to the activity, or for no-shows, no refund will apply unless a medical certificate is presented.
Time of cancellation Program price refunded
> More than 48 hours before the program 100%
< Less than 48 hours before the program 0%
Changes in the date, type of activity or hotel pick-up are allowed 48 hours before the scheduled booking. These changes must be notified to firstname.lastname@example.org, noting booking number, name, chosen program and date of reservation.